For customers who ordered XIAOMI Mijia 1S Portable 150PSI Air Pump but received the old version one, we are really sorry for the mistake.
To solve the problem and offer you the best solution, please consider the following options:
For customers who have received the package
1) For the customers who would like to keep the old version one, we will refund him 6EUR.
2) For the customers who don’t want to keep it, please contact our customer service to get the return address and send it back. We will bear the shipping cost and provide a $5 no threshold coupon.
For customers who haven’t received the package. You can reject to receive the package and let it return to the sender.
We will refund the total amount to your original payment account.
At the same time, we will present a $5 no threshold coupon as compensation for the inconvenience that caused.
The contact way of our customer service:
service_tracking@geekbuying.com
service_aftersale@geekbuying.com
Apologize again for the mistake we made and the inconvenience caused to you.
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